Hi
Thank you for your feedback. We’re sorry to hear that the packaging did not meet your expectations. While we take great care in packing each order properly, sometimes the package may appear worse for wear due to handling during transit. Unfortunately, factors beyond our control—such as rough handling by the courier—can sometimes affect its condition upon arrival.
That said, we truly appreciate you bringing this to our attention. We will be reviewing this issue and reaching out to the courier service to ensure better handling in the future. Your feedback helps us improve, and we’re grateful for your support.
If there’s anything else we can assist you with, please don’t hesitate to reach out.