Dear Patron,
Thank you for sharing your feedback. We regret to hear that you were dissatisfied with your purchase, but we noticed that your review does not specify the issue you encountered. Was the product damaged, or did it differ from the description or images on our website? We would greatly appreciate it if you could provide more details or share images to help us assess the situation and address your concerns appropriately.
The potli bag you ordered features net embroidery detailing with a champagne lining, as showcased on our website, and we ensured the same product was delivered. If there was any discrepancy, please let us know so we can investigate further.
We’d also like to clarify that potli bags are traditional fabric accessories, admired for their delicate craftsmanship and soft, unstructured design. Their charm lies in their simplicity and cultural significance, rather than the structured functionality of standard handbags. We always encourage reviewing product descriptions and images carefully before ordering to ensure expectations align with the product’s intended design and features.
Lastly, we strive to provide high-quality products at accessible price points. The potli bag, priced at PKR 1,850, reflects its craftsmanship and material value within this range.
If you have any further concerns or queries, please don’t hesitate to reach out. We’re here to assist you and look forward to resolving this matter to your satisfaction.
Kind regards,
Team Tabassum
