Dear Batool,
Thank you for sharing your feedback regarding your recent purchase. We're sorry to hear that the outfit did not meet your expectations.
We want to clarify that our outfit is crafted from premium zarin cotton net fabric, with golden and silver threads woven through it that create a subtle glow, as showcased in photos and videos on our website and social media, and highlighted in out product description. We strive to provide clear descriptions and imagery to ensure customers have the best idea of what they are ordering.
For sizing, we recommend consulting our size chart before placing your order to ensure a comfortable and flattering fit. Out size chart is available both on our website and social media for easy accessibility.
However, we do understand if the product did not align with your expectations. Please feel free to apply for a refund through our no-questions-asked refund policy. I’m also sharing link to our policy here for your reference:
https://shoptabassum.com/policies/refund-policy
Thank you for your understanding.
Best regards,
Team Tabassum