Dear Sana,
Thank you for your feedback regarding our outfit. We sincerely apologize if you found the stitching to be unsatisfactory. At Tabassum, we take great pride in the quality of our garments and strive to ensure that each piece meets the highest standards of craftsmanship.
We appreciate your understanding that our outfits are meticulously crafted using a special fabric blend, which is specially made to achieve a beautiful drape. Additionally, our designs often require a significant amount of fabric to create the desired volume, along with intricate embroidery that adds to the overall elegance of the garment.
While we understand that the price of our outfits may seem high to some, it is important to note that the cost reflects the quality of materials and craftsmanship involved in their creation. Our aim is to offer garments that not only look exquisite but also stand the test of time.
If you believe that the stitching does not meet our usual standards, we would kindly ask you to provide pictures so that we can assess the issue and offer a suitable resolution. We value your satisfaction and want to ensure that you are completely happy with your purchase.
I'm attaching the link of our refund policy here for your reference:
https://shoptabassum.com/policies/refund-policy
Please feel free to reach out to our customer service team with any further concerns or inquiries. We appreciate your support of Tabassum and hope to have the opportunity to exceed your expectations in the future.
Kind regards,
Tabassum