Dear Customer
Thank you for taking the time to share your feedback.
We understand there may be some confusion regarding the materials and design of the Nureh outfit. Nureh is crafted from two-tone silk, exactly as described in the product details. Your mention of 'atal' fabric seems to be a misunderstanding, as it is a sheer material that cannot be used to construct garments like a pishwas due to its lack of structure and durability.
Additionally, the hem embroidery is made with panni, a contemporary and avant-garde textile material. As stated in the product description, this material is intentionally innovative and designed for individuals who appreciate experimental fashion. We include detailed descriptions to ensure our customers can make informed purchasing decisions.
We understand that not every design suits everyone's preferences, and that’s perfectly fine. However, we encourage customers to carefully review the product details before making a purchase to ensure the item aligns with their expectations.
If you’re not satisfied with your order, we do offer an exchange or refund policy to help resolve such situations. Please feel free to reach out to us, and we’d be happy to assist you further.
We value your feedback and look forward to serving you better in the future.
Best regards,
Team Tabassum